Bremen, 19. Mai 2022. For the second year in a row, the online marketplace Traum-Ferienwohnungen has been named one of the winners of the ntv award “Germany’s Best Online Portals 2022”. Every year, the news tv channel ntv and the German Institute for Service Quality identify the best-loved portals among consumers.
On the evening of May the 17th, Traum-Ferienwohnungen were honoured with “Germany’s Best Online Portals 2022” award in the “Holiday Home Portal” category. Philipp Hahn, Head of Commercial Traum-Ferienwohnungen by OYO, was there to accept the coveted award at the awards ceremony.
“For most people, holidays are some of the best weeks of the year. This makes us especially proud that our online marketplace enjoys such a level of trust among consumers”, said Philipp Hahn. “The fact that we have now been chosen as a customer favourite for the second year running is a great compliment to us. At the same time, the trust users place in us is both a great responsibility and a driving force that inspires us to keep providing our customers with the best possible service in future”, Hahn continued.
Calibrated to be representative of the population as a whole, the award’s consumer survey investigated how satisfied customers were with online portals’ products and services, web presence and customer service offerings. The survey saw a total of 604 portals being evaluated based on 43,183 customer opinions. The results of the consumer survey can be viewed on the website of the German Institute for Service Quality: https://disq.de/online-portale-preis.html